ACCREDITATIONS

 
 

SHEQ

Safety, Health, Environmental & Quality

NeuxPark Ltd acknowledges that the key to successful health and safety management requires an effective policy, organisation and arrangements, which reflect the commitment of senior management. To maintain that commitment, we will continually measure, monitor and revise where necessary, an annual plan to ensure that health and safety standards are adequately maintained.

Our professionally compiled health and safety policy demonstrates that NeuxPark takes this element of our company extremely seriously. We have vast experience in a high risk sector within the rail industry which has given us a wealth of knowledge in preparing our policy and procedures to the highest standards. The planning element plays an essential part of our health and safety procedure which all members of our team implement. This then allows us to control all risk, attitudes and behaviours.

NeuxPark believe in maintaining a quality management system that meets the requirements of

BS EN ISO:9001:2015. 

For further details or for our most recent policy, please get in touch.

Further information

 

PRIVACY

NeuxPark Ltd believe its more important to explain how we work and who we are, rather than who our clients are.

Discretion, Trust and Privacy regarding our clients is paramount. As such, we do not publish case studies or list clients by name. If you would like further information regarding any of the images on this website, references or to see examples of our work, please get in touch and we will be happy to assist.

Further information

POLICY

NeuxPark Ltd, Company Registration No; 765070, (“We", "our” or “us") are committed to protecting and respecting your privacy.

We pride ourselves on putting you, our customer, first and as a result, we will comply with the following core principles:

  • you own the personal data you give to us; and

  • we will only collect, retain, use and share your personal data information for the purposes set out in this Privacy Policy and in accordance with any legal requirements imposed upon us.

This policy (the “Privacy Policy“) (together with any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. 

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.neuxpark.co.uk or otherwise any website owned or controlled by us from time to time (the “Website“) you are accepting and consenting to the practices described in this Privacy Policy. 

For the purpose of the Data Protection Act 1998 (the “Act“), the data controller of the Website is NeuxPark Ltd of 26 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4AE.

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Information we may collect from you

We will collect and process the following data about you:

Information you give us

  • This is information about you that you give us by filling in forms on our Website or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you report a problem with our Website. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, job title and employer details, personal description and photograph;

Information we collect about you;

  • With regard to each of your visits to our Website, we may automatically collect the following information:
    – technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
    – information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our customer service number.

Information we receive from other sources;

  • This is information we receive about you if you use any of the other services we provide. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

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How we may use the information

We may use the information you give to us: 

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

  • to notify you about changes to our service; and

  • to ensure that content from our Website is presented in the most effective manner for you and for your computer.

We may use the information we collect about you:

  • to administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

  • to improve our Website to ensure that content is presented in the most effective manner for you and for your computer;

  • detect and prevent fraud; 

  • as part of our efforts to keep our Website safe and secure;

  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and

  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

We may use the information we receive from other sources to: 

  • combine this information with information you give to us and information we collect about you; and

  • use this information and the combined information for the purposes set out above (depending on the types of information we receive).

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Disclosure of your information

Your information will be shared internally amongst our staff as required to carry out their duties. You agree that we have the right to share your personal information with:

Any of our subsidiaries or holding companies from time to time and selected third parties including:

  • business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;

  • analytics and search engine providers that assist us in the improvement and optimisation of our Website; and

  • credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

We may disclose your personal information to third parties:

  • in the event that we sell or buy any of our business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets;

  • if all of our assets, or substantially all of our assets are acquired by a third party, in which case the personal data held by us about our customers will be one of the transferred assets; or

  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply other agreements, or to protect our rights, property, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

All information you provide to us is stored on our secure servers. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

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Your rights


You have the right to ask us not to process your personal data for marketing purposes. You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we are providing you with the information in this Privacy Policy. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting us at NeuxPark Ltd, 26 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4AE, via email info@neuxpark.co.uk or via telephone on 0844 330 6137.

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

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Access to information


The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. 

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Changes to our Privacy Policy


Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Policy.

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Your consent


By submitting your personal information you consent to the use of that information as set out in this Privacy Policy.

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Contact


Questions, comments and requests regarding this Privacy Policy should be addressed to NeuxPark Ltd, 26 Kings Hill Avenue, Kings Hill,

West Malling, Kent, ME19, via email info@neuxpark.co.uk or via telephone on 0844 330 6137.

UPDATED DECEMBER 2018

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Company Registration no; 7650701. Registered address; 26 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4AE